I decided to review a ski app for this blog post. One of my favorite hobbies is snowboarding. I usually get this ski pass called an epic pass; it allows me to ski at all the ski resorts owned by VAIL worldwide. Here is my review of the Epic Pass app.
The My Epic: skiing and snowboarding app is an app that allows riders to scan their passes hands-free at all Vail-owned resorts; it has interactive trail maps, personalized stats, and account information. In addition, it will enable the resorts to pass real-time alerts and safety information.
Design: When you start the app, it has a nice load animation, which will take you to the main screen. You will find the person's name on the account and the number of days ridden this season. Just underneath that, an AI assistant will be told to answer any information for any of the resorts. There is a page where you can look at any resort that you are at or will be heading to. You can see mountain conditions, estimated wait times, lift and trail open, and contact information on that page. On the trail map, it can track where you are via GPS and where your friends are. Next, there is a page with your pass information. This page allows you to enable Bluetooth to scan your pass hands-free; if you don't have a pass, you can also purchase a pass or day lift ticket on this page. Next is a page for the assistant, another way to access the AI assistant. Lastly, there is a page for access to information on the pass, such as comparing different passes, coverage, resorts, and support contact information. Overall, the app's design is lovely; it is well laid out, the information is easy to read, and the blue and white theme looks great. It's got nice animations but no overkill. It looks clean and professional.
Usability: The app is solid and very easy to use. Although there is no walkthrough where you can access different information, there are only five pages, so it's easy to learn and find information fast. Additionally, the app has well-organized information. For example, the pass page allows the user to access and manage everything they need or want with their pass, and the resort page allows the user to access and see all the information they need when visiting a resort.
Functionality: The app functions great and performs flawlessly with no lag/ load times between screens, although I did have a great internet connection at the time of the review. Given a moderate or weak internet connection, I would love to see how the resort would perform. Overall, there are no complaints about the functionality of the Epic app.
Recommendations:
1. Although the app can track where you are at on the resort when you're looking at the trails, I would love it to select the resort you are visiting automatically. To see where you are at the resort, you must first scroll through the list of resorts and choose the resort you are currently visiting.
2. To use the hands-free pass scan feature, you must first select the pass & ticket page and set this up. I love it if the app-based user would like to set up this feature the first time you open it; you should not have to explore the app to find out about it.
3. Even though the app is straightforward, I still would love the app to give a very brief and simple walkthrough the first you open the app. There is lots of valuable information on the pages, and it would be nice if the app showed where they could access this information. For example, ski patrol contact info; to find this contact information, you must scroll the list and select the resort. I would hate for someone to be in an emergency and have to look through the app to find the contact information. It could easily avoided with a quick and easy walkthrough.
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